March 2026 Kona Low Storms
Preliminary Information on Temporary Shelter
County Recovery Websites:
Statewide Recovery Resources
Call 2-1-1 or visit www.auw211.org for resources like housing, food, clothing, supplies, transportation, power charging and more. This service is provided by the Aloha United Way to connect people with over 4,000 local resources. The 2-1-1 helpline is available statewide.
Disaster Recovery Case Management program
Residents impacted by Kona Low storms can call 2-1-1 to enroll in a Disaster Case Management Program offered by the State of Hawaiʻi. Specially trained case managers are available to facilitate disaster recovery plans for residents to address needs from natural disaster impacts.
The program is free of charge and is led by Global Empowerment Mission in coordination with community-based organizations to deliver services including housing support, financial assistance, critical resources and damage assessments.
This program is currently available for residents of Oʻahu and all of Maui County, with offerings for Hawaiʻi County and Kauaʻi County commencing soon.
Call 2-1-1 to get enrolled in a Disaster Case Management program.
Read the full press release here.
Public Health and Safety Information
Click here for the Hawaiʻi Department of Health’s Kona Low Storms Website. This page includes information on floodwater health hazards, cleanup safety, mold, personal protective equipment (PPE), disease risks and prevention, mosquito control, mental health after a disaster, and many additional resources.
State of Hawaiʻi: Click here for Brown Water Advisories and Wastewater Discharge Notices. Maintained by State of Hawaiʻi Department of Health Clean Water Branch.
Road Closures and Travel Disruptions
Click here to access an interactive map of current highway roadwork and lane closures, or tap the map image. This statewide map is maintained by the State of Hawaiʻi Department of Transportation.
Click for a list of weather-related travel disruptions, including highways, airports and harbors. Maintained by the State of Hawaiʻi Department of Transportation.
Damage Assessments
Oʻahu
Managed by Oʻahu Department of Emergency Management:
Big Island
Managed by Hawaiʻi County Civil Defense Agency:
Homeowner and Renter Assistance
U.S. Department of Housing and Urban Development (HUD) Guidance
Homeowners and renters who have been impacted by storm damage should remember these key points, regardless of emergency declaration status:
- File an Insurance Claim even if a disaster is not declared. Homeowners or flood insurance is the primary source of funding for repairs.
- Contact FEMA even if a major disaster has not been declared, as households may still qualify for some forms of aid.
- HUD Disaster Line: 1-800-304-9320
- HUD-Approved Housing Counselors: 1-800-569-4287 or search online at https://answers.hud.gov/housingcounseling.
- File a Fair Housing Complaint if the household experiences housing discrimination following a disaster, online: https://www.hud.gov/contactus/file-complaint. For a reasonable accommodation to file a request for a disability need, call 1-800-669-9777.
Help with Insurance Claims
The State of Hawaiʻi’s Department of Commerce and Consumer Affairs (DCCA) Insurance Division is offering help with filing insurance claims for those whose homes or property were damaged during the Kona Low storms.
DCCA has produced a Post-Disaster Claims Guide to walk Hawaiʻi residents through the insurance process. Click here to read the pdf guide (or click the photo).
You may also call DCCA directly at 844-808-3222 for help over the telephone.
An instructional video is available by clicking here.
Read the full press release about storm insurance help by clicking here.
Cleanup Information
Health and Safety During Cleanup
Click here for Post-Flood Cleanup Health and Safety Guidance. Produced by the State of Hawaiʻi Department of Health.
Click here for After the Flood, produced by the State of Hawaiʻi Department of Health. This guide contains key information about the hazards of cleaning up a flooded home or building, tips for cleanup and helpful items to use.
Click here for the Muck & Gut Guide produced by SBP USA, which includes tips and health guidelines. Mucking and gutting is the first step in the rebuilding process. This phase of construction consists of removing damaged belongings from the home, removing damaged construction materials and prepping the home for mold treatment.
Oʻahu: Rebuilding Donations Program
The City and County of Honolulu’s Department of Planning and Permitting has launched its Rebuild Donation Match Registry, a program that connects impacted residents with donated construction materials and rebuilding services.
Residents and business owners who were impacted by the Kona Low storms can submit a request describing their needs, including required repairs and specific materials or services.
Individuals and contractors can donate construction materials and services to be matched with residents in need.
To request rebuilding help or donate https://www.honolulu.gov/dpp/rebuild-donation-match-registry/.
Hotel Information for Storm Evacuees
Kamaʻāina rates for evacuees based on availability. Call hotels to make reservations.
Properties that have provided discounted rates (starting from $99, plus applicable taxes):
| ʻAlohilani Resort Waikiki Beach | 808-922-1233 |
| Ambassador Hotel Waikiki, A Tapestry Collection by Hilton | 808-941-7777 |
| Hilton Hawaiian Village Waikiki Beach Resort | 808-949-4321 |
| Hyatt Regency Waikiki Beach Resort & Spa | 808-923-1234 |
| Moana Surfrider, a Westin Resort & Spa | 808-922-3111 |
| Outrigger Waikiki Beachcomber Hotel | 1-800-688-7444 |
| Outrigger Waikiki Paradise Hotel | 1-800-688-7444 |
| Outrigger Waikiki Beach Resort | 1-800-688-7444 |
| The Royal Hawaiian, A Luxury Collection Resort | 808-923-7311 |
| Sheraton Princess Kaiulani Waikiki Beach | 808-922-5811 |
| Sheraton Waikiki Beach Resort | 808-922-4422 |
| Twin Fin Hotel | 808-922-2511 |
| Waikiki Beach Marriott Resort & Spa | 808-922-6611 |
Watch: HIEMA Administrator James Barros gives Kona Low recovery update on KHON2
HIEMA Administrator James Barros visited KHON2 on Tuesday, March 31, to share information on damage assessments from Kona Low storms, Hawaiʻi’s federal disaster application, the importance of community strength and Tsunami Awareness Month in Hawaiʻi. Click here to watch.
