Kona Low Storms Disaster Recovery

Federal Disaster Recovery Checklist

Take photos of your damaged home and damage property for your own records.

Make a list of damaged or lost items that you can refer to when discussing your losses with an insurance agent or FEMA inspector.

Keep receipts for disaster-related expenses like emergency repairs or emergency supplies.

File a claim with your insurance provider as soon as possible if you have insurance.

You will need to provide your insurance settlement or denial to FEMA before being considered for certain types of FEMA assistance.

Have the following information ready: Social Security number; annual household income; contact information; bank account information (if you want direct deposit for approved disaster assistance); insurance information including type of policy and name of insurer.

Apply for FEMA disaster assistance. You can apply online at disasterassistance.gov, by using the FEMA app, over the telephone at 800-621-3362, or by visiting a local recovery center listed at ready.hawaii.gov.

FEMA may verify damage to your home or property through an on-site or remote inspection.

FEMA inspectors record disaster-related damage, but they do not make decisions about whether you will receive disaster assistance.

Find out what to expect at your FEMA home inspection by visiting the FEMA Home Inspections webpage.

FEMA will send you a decision letter explaining assistance you are approved for or not approved for.

If you are approved, you will receive payment via a check from the U.S. Department of the Treasury or direct deposit, based on your chosen method.

If you disagree with FEMA’s decision, you can appeal within 60 days by following appeal instructions in your decision letter or by downloading the appeal form here.

Request a Disaster Case Manager

Submit a Damage Report

Explore Financial Assistance Options

Explore Housing Options

Visit a Local Recovery Center

Local recovery centers are open on the islands of Oʻahu, Maui and Hawaiʻi. Personnel from the Federal Emergency Management Agency (FEMA), the Small Business Administration (SBA) and local non-profits are available to help you get signed up for assistance and connected with relief resources. Click your island below for a list of locations.

Location	Start Date	Days	Hours
Waialua Courthouse 66-207 Kamehameha Highway Haleʻiwa, HI 96712	April 13	Monday through Saturday (closed on Sundays and Memorial Day – May 25)	M-F: 9 a.m. – 5:30 p.m. Sa: 10 a.m. – 2 p.m.
KEY Project Kāneʻohe 47-200 Waihee Road Kāneʻohe, HI 96744	April 29	Wednesdays	Noon – 8 p.m.
Waiʻanae Coast Comprehensive Center 86-260 Farrington Highway Waiʻanae, HI 96792	April 30	Tuesdays and Thursdays Closed May 14	Noon – 8 p.m.
Hauʻula Civic Center 54-010 Kukuna Road Hauʻula, HI 96717	May 4	Mondays	Noon – 8 p.m.
Courtyard by Marriott Lāʻie 55-400 Kamehameha Highway Lāʻie, HI 96762	May 15	Fridays	Noon – 8 p.m.

Location	Start Date	Days	Hours
Maui Mall 153 E. Kamehameha Avenue Suite 101 Kahului, HI 96732	April 29	Monday through Friday	9 a.m. – 5 p.m.
South Maui Community Park Gym 1501 Līloa Drive Kīhei, HI 96753	April 29 to May 29	Monday through Friday	10 a.m. – 8 p.m.
Lahaina Resource Center 325 Keawe Street Suite B102 Lahaina, HI 96761	May 5 to May 14	Tuesdays and Thursdays	Noon – 8 p.m.

Location	Start Date	Days	Hours
Kealakekua Public Library 81-6619 Hawaiʻi Belt Road Kealakekua, HI 96750	May 4 to June 12	Monday through Friday	M, Tu, Th: 9 a.m. – noon and 1 – 4 p.m. W: Noon – 2 p.m. and 3 to 7 p.m. F: Noon to 4 p.m.
Puna-Keaʻau Armory 16-512 Volcano Road Keaʻau, HI 96778	May 4 to May 22	Monday through Friday	M-Th: Noon – 7 p.m. F: 7:45 a.m. – 4 p.m.
Kaʻu-Naʻalehu Public Library 95-5669 Mamalahoa Highway Naʻalehu, HI	May 26 to June 12 Closed June 11 for state holiday	Monday through Friday	M & W: 9 a.m. – noon and 1 – 4 p.m. Tu & Th: 10 a.m. – noon and 1 – 6 p.m. F: Noon to 4 p.m.

Not Sure Where to Begin?

Call 2-1-1 or visit www.auw211.org to get connected with Aloha United Way. This service connects people with over 4,000 local resources across the state of Hawaiʻi – things like housing, food, gift cards, clothing, personal hygiene supplies, pet supplies, counseling, health care, transportation, help with rent and bills, legal aid, insurance help, home cleanup and repairs.

2-1-1 hotline hours: Daily, 7 a.m. to 10 p.m.

Kona Low Storms Disaster Recovery

Federal Disaster Recovery Checklist

Visit a Local Recovery Center

Not Sure Where to Begin?

County Disaster Recovery Websites

Honolulu County

Maui County

Hawaiʻi County