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Kona Low Storms Disaster Recovery

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Federal Disaster Recovery Checklist

Take photos of your damaged home and damage property for your own records.

Make a list of damaged or lost items that you can refer to when discussing your losses with an insurance agent or FEMA inspector.

Keep receipts for disaster-related expenses like emergency repairs or emergency supplies.

File a claim with your insurance provider as soon as possible if you have insurance.

You will need to provide your insurance settlement or denial to FEMA before being considered for certain types of FEMA assistance.

Have the following information ready: Social Security number; annual household income; contact information; bank account information (if you want direct deposit for approved disaster assistance); insurance information including type of policy and name of insurer.

Apply for FEMA disaster assistance. You can apply online at disasterassistance.gov, by using the FEMA app, over the telephone at 800-621-3362, or by visiting a local recovery center listed at ready.hawaii.gov.

FEMA may verify damage to your home or property through an on-site or remote inspection.

FEMA inspectors record disaster-related damage, but they do not make decisions about whether you will receive disaster assistance.

Find out what to expect at your FEMA home inspection by visiting the FEMA Home Inspections webpage.

FEMA will send you a decision letter explaining assistance you are approved for or not approved for.

If you are approved, you will receive payment via a check from the U.S. Department of the Treasury or direct deposit, based on your chosen method.

If you disagree with FEMA’s decision, you can appeal within 60 days by following appeal instructions in your decision letter or by downloading the appeal form here.

Request a Disaster Case Manager
Submit a Damage Report
Explore Financial Assistance Options
Explore Housing Options

Visit a Local Recovery Center

Local recovery centers are open on the islands of Oʻahu, Maui and Hawaiʻi. Personnel from the Federal Emergency Management Agency (FEMA), the Small Business Administration (SBA) and local non-profits are available to help you get signed up for assistance and connected with relief resources. Click your island below for a list of locations.

Location

Start Date

Days

Hours

Waialua Courthouse
66-207 Kamehameha Highway
Haleʻiwa, HI 96712

April 13

Monday through Saturday
Closed on Sundays
Closed June 11

M-F: 9 a.m. – 5:30 p.m.
Sa: 10 a.m. – 2 p.m.

Waimānalo Hālau
41-253 Ilauhole Street
Waimānalo, HI 96795

June 3 and June 10 only

Wednesdays

Noon – 8 p.m.

Nānākuli Public Library
89-070 Farrington Highway
Waiʻanae, HI 96792

June 2

Tuesdays and Thursdays

Tu: 9 a.m. – 4 p.m.
Th: Noon – 6 p.m.

Hauʻula Civic Center
54-010 Kukuna Road
Hauʻula, HI 96717

May 4

Mondays

Noon – 8 p.m.

Courtyard by Marriott Lāʻie
55-400 Kamehameha Highway
Lāʻie, HI 96762

May 15

Fridays

Noon – 8 p.m.

Waialua United Church of Christ
67-174 Farrington Highway
Waialua, HI 96791

May 29

Monday through Saturday
Closed on Sundays

9 a.m. – 6 p.m.

Location

Start Date

Days

Hours

South Maui Community Park Gym
1501 Līloa Drive
Kīhei, HI 96753

April 29 to June 12

Monday through Friday

Open on Kamehameha Day (June 11)

10 a.m. – 8 p.m.

Molokaʻi State Offices
55 Makaena Place
Kaunakakai, HI 96748

May 26-28 and June 2-4

Tuesday, Wednesday, Thursday

Tu: 12 p.m. – 6 p.m.
W: 8 a.m. – 6 p.m.
Th: 8 a.m. – 2 p.m.

Lanikeha Community Center
Digital Laboratory
Hoʻolehua, Molokaʻi
2200 Farrington Avenue
Hoolehua, HI 96729

June 9-11

Tuesday, Wednesday, Thursday
Open on Kamehameha Day (June 11)

9 a.m. – 3 p.m.

Location

Start Date

Days

Hours

Kealakekua Public Library
81-6619 Hawaiʻi Belt Road
Kealakekua, HI 96750

May 4 to June 12

Monday through Friday
Closed on Kamehameha Day (June 11)

M, Tu, Th: 9 a.m. – noon and 1 – 4 p.m.
W: Noon – 2 p.m. and 3 to 7 p.m.
F: Noon to 4 p.m.

Kaʻū-Nāʻālehu Public Library
95-5669 Mamalahoa Highway
Nāʻālehu, HI

May 26 to June 12

Monday through Friday
Closed on Kamehameha Day (June 11)

M & W: 9 a.m. – noon and 1 – 4 p.m.
Tu & Th: 10 a.m. – noon and 1 – 6 p.m.
F: Noon to 4 p.m.

Not Sure Where to Begin?

Call 2-1-1 or visit www.auw211.org to get connected with Aloha United Way. This service connects people with over 4,000 local resources across the state of Hawaiʻi – things like housing, food, gift cards, clothing, personal hygiene supplies, pet supplies, counseling, health care, transportation, help with rent and bills, legal aid, insurance help, home cleanup and repairs.

2-1-1 hotline hours: Daily, 7 a.m. to 10 p.m.

County Disaster Recovery Websites

Honolulu County

Maui County

Hawaiʻi County