Skip to Main Content
Home /

Tropical Storm Lala

Current Shelters

Hawaiʻi County

The emergency shelter at Nāʻālehu Elementary School gym has closed.

last updated 8/30/26

Infrastructure Updates

HDOT Road & Travel Closures

Hawaiʻi County Hazards Map

Hawaiian Electric Power Outage Map

Kauaʻi Island Utility Coop Power Outage Map

Report Damage

If your home or business was impacted by Lala, submit a damage report to your local county emergency management agency. These reports help resources get to affected communities, assist local governments in requesting funds for individuals and public infrastructure, and drive mitigation efforts for future disasters. Damage reports may also be required for certain types of disaster relief assistance. Click your county below to submit a report.

Hawaiʻi County

If you sustained property damage, or you and your household need help as a result of Hurricane Lala, please report it

Maui County

Residents and businesses are encouraged to report storm damage to private property

Honolulu County

Report damage from Lala

Kauaʻi County

If your home was damaged from Lala

Kauaʻi County

If your business, farm, or ranch was damaged from Lala

Roads

The County Department of Public Works, the State Department of Transportation and other partners continue to aggressively work to reopen roads.  

Access to Pāhala and Nāʻālehu on Highway 11 has been restored for emergency and essential travel only.

Public works and road crews continue to clear and restore roads in close coordination with utility companies.

Assistance

Hawai‘i County Civil Defense’s human services branch coordinated with Vibrant Hawai‘i and other community partners to facilitate the distribution of water, hot meals, and other supplies on Monday at nine Points of Distribution (PODS) in the Puna and Ka‘ū Districts. The County and community partners will continue to coordinate relief efforts in heavily impacted communities. For updated information on PODS, visit Vibrant Hawai‘i’s Lala Resources page.

Other Updates

  • The emergency shelter at Nāʻālehu Elementary School gym has closed.
  • Hawai‘i County’s Department of Parks and Recreation regularly provides updates on parks and facilities closures. Visit their Parks and Facilities Closures page for more information.
  • All Hele-on routes are running.
  • County transfer stations and landfills are running on their scheduled hours.

last updated 8/30/26

Water Restoration

Visit the Department of Water Supply’s Hurricane Lala Updates page for information on water services.

Please continue to avoid any unnecessary travel into Ka‘u District to help quicken emergency response.

last updated 8/25/26

Monetary Donations

Please visit Hawaiʻi Community Foundation to contribute funds that will support ongoing relief efforts: HawaiiIslandStrong.org

Physical Donations (Supplies, Goods, etc.)

If you would like to donate physical items, please call Vibrant Hawaiʻi’s coordination line, at: (802) 365-1808 to coordinate your donation.

Submit a request for assistance

This form is to assist a coalition of nonprofit, business, and government agencies that may be able to provide assistance.

Vibrant Hawaiʻi Needs Volunteers

Volunteers are needed to support ongoing Hurricane Lala relief efforts. Whether you can give a few hours or lend a hand where support is needed, your kōkua can help us respond to the needs of our communities across Hawaiʻi Island.

Recover and Protect Displaced Burials

The County of Hawaiʻi is coordinating with subject-matter experts and cultural practitioners to ensure the proper recovery and protection of burials displaced by flood waters from Hurricane Lala.

Flooding during the storm unearthed and washed away burials at Nāʻālehu Cemetery. A concerted effort led by the Hawaiʻi National Guard to document displaced burials has identified 69 sets of human remains in the area.  

Guidance and support for the collection and documentation of remains is being provided by Maui Department of ʻŌiwi Resources and Hawaiʻi Department of Health. Specialists assisting with the effort include cultural practitioners, archeologists, forensic anthropologists, osteologists, and a special response team from the Hawaiʻi National Guard.

Residents with questions about the cemetery and condition of burial plots can contact Parks and Recreation at 808-961-8311 or [email protected].

Latest Hawaiʻi County Updates

See the latest Hawaiʻi County updates.

Temporary Housing Assistance

Temporary housing assistance is available for residents impacted by Tropical Storms Lala and Moke. The Call Center is open Monday through Sunday, from 9:00 A.M. to 6:00 P.M. Call (808) 818-7587 for assistance. 

Assistance with Essential Baby Items

Families impacted by Hurricane Lala may be eligible for assistance replacing essential baby and young-child items that were lost or damaged during the storm. The Parent Line is coordinating assistance for families who need to replace critical items, including: Car seats, Breast pumps, Cribs, Other essential baby supplies.
         
Complete the: Emergency Resource Request Form for Affected Families or contact The Parent Line at (808) 452-1832
 
Prescription Refill Support Also Available: Families who need assistance obtaining prescription refills due to storm disruptions may also call The Parent Line at (808) 452-1832 to be connected to Healthy Mothers Healthy Babies for support through the mobile clinic.    

Taxpayer Relief

The state Department of Taxation will waive penalties and interest for the period of August 20, 2026, to October 20, 2026, for eligible impacted taxpayers who are not able to timely file certain state income tax, general excise tax and transient accommodations tax returns, or are not able to make timely payment in connection with those returns.

Emergency Alert Signup and County Resources

Hawaiʻi County – Hawaiʻi County Civil Defense Agency

Emergency alert: signup
Website: Hawaii County Civil Defense Agency
Telephone: (808) 935-0031

Facebook: @hawaiicountycivildefense
Instagram: @hawaiicountycivildefense
X: @CivilDefenseHI

Maui County – Maui Emergency Management Agency

Emergency alert: signup
Evacuation signup: Know Your Zone
Website: Maui Emergency Management Agency
Telephone: (808) 270-7285

Facebook: @MauiEMA
Instagram: @maui_ema
X: @CoMaui_MEMA

Honolulu County – Oʻahu Department of Emergency Management

Emergency alerts: signup
Website: Department of Emergency Management
Telephone: (808) 723-8960

Facebook: @OahuDEM
Instagram: @oahudem
X: @Oahu_DEM

Kauaʻi County – Kauaʻi Emergency Management Agency

Emergency alerts: signup
Website: Kauai Emergency Management Agency
Telephone: (808) 241-1800

Facebook: @CountyofKauai
Instagram: @mayor_derek_kawakami

Emergency Radio Stations

Hawaiʻi County

Hilo

94.7 FM (KWXX)

97.9 FM (KKBG)

Kona

101.5 FM (KWXX – KAOY)

106.1 FM (KLEO)

NOAA Weather Radio:

162.500 (WZ2540 – North Kohala)

162.550 (WWG27 – South Point)

162.550 (WWG76 – Kulani)

Maui County

102.5 FM – 900 AM (KMVI)

96.7 FM – 1110 AM (KAOI)

NOAA Weather Radio:

162.400 (WWG75 – Mt. Haleakalā)

County of Honolulu (Oʻahu)

92.3 FM – 590 AM (KSSK)

96.3 FM (KRTR)

1210 AM (KZOO) (Japanese)

104.7 FM (KNDI) (Multi-Cultural Radio)

NOAA Weather Radio:

162.450 (WWF39 – Hawaiʻi Kai)

162.550 (KBA99 – Mt. Kaʻala)

Kauaʻi County

93.5 FM (KQNG)

91.9 FM (KKCR)

NOAA Weather Radio:

162.400 (WWG74 – Kōkeʻe)

162.450 (WZ2557 – Līhuʻe)

More Information and Resources

In-Person Support & Counseling 

Hawai’i DOH staff are providing in-person mental health support and counseling at Nā’ālehu Elementary School Gymnasium with a clearly marked table. Private spaces are also available. DOH staff are also supporting families affected by the damage to the community’s cemetery as well.  

Hawai‘i CARES 988 

Hawai‘i CARES is staffed by local, caring counselors who specialize in providing talk story support, screening for mental health or substance use needs, and recommendations for related services. 

Call/text/chat 988 or 808-832-3100/800-753-6879. 

YouthLine Hawai‘i 

Let’s Talk. Get Help Now. YouthLine partners mental health organizations and government agencies across Hawai‘i to get Hawai‘i youth help when they need it. Youth are available to help daily from 1-7pm HST (adults are available by phone at all other times). Call, text, or chat with us today. 

  • CALL: 877-968-8491 
  • TEXT: teen2teen to 839863  
  • CHAT: Online 

YouthLine is a free peer-to-peer help, support, and crisis line for youth up to age 24. No problem is too big or too small for YouthLine – reach out to us today! YouthLine is confidential to a point: while we will never share conversations had on the lines, we are mandatory reporters. If a young person is experiencing or has experienced abuse, neglect, or assault, or if there are immediate safety concerns, YouthLine may contact other agencies to ensure the best support and safety for the young person in crisis. 

For Teachers & Students 

HIDOE Employee Assistance Program 

The Hawaiʻi State Department of Education (HIDOE) contracts Employee Assistance of the Pacific (EAP) to provide all employees with emergency crisis, critical incident stress debriefing, and other mental health services and resources. This service is free up to a maximum of three hours and available 24 hours a day, 365 days a year, for all HIDOE full-time, part-time, and temporary employees, except hired student helpers. 

  • Call EAP directly at (808) 597-8222 or toll-free at (877) 597-8222, Mondays through Fridays, 8 a.m. to 5 p.m. 

Hazel: Mental Wellness for Hawai‘i Public School Students 

Hazel Health has partnered with Hawaii Dept. of Education (DOE) to provide access to quality health care services for all students, at no cost to families. A school health representative can initiate a video visit with a Hazel Health licensed therapist while your child is at school. Therapeutic talk story sessions with Hazel Health are a safe space, and are private and confidential. 

To connect your child to care, please consent for services at  my.hazel.co/hawaiipublicschools, then call Hazel Health at 808-784-7363. 

Family Guidance Centers, Hawai‘i Department of Health 

Hawai‘i Island Community Health Center 

Care is available for patients of all ages, with specialists dedicated to helping keiki and teens build resilience, strengthen emotional well-being, and access the support they need to thrive. 

Through integrated care, convenient access, and a whole-person approach, we’re here to support your mental, emotional, and physical well-being every step of the way. 

Behavioral health is an important part of overall wellness. Our team offers counseling, psychiatric services, substance use treatment, and ongoing support to help patients build healthier, more fulfilling lives. To schedule an appointment, call 808-333-3600.  

East Hawaiʻi Family Guidance Center – Hilo Office 

Happy Keiki, Healthy ʻOhana, Helpful Community is the vision of the East Hawaiʻi Family Guidance Center (EHFGC). Our mission is to mālama keiki and ʻohana by providing quality care coordination and mental health services that support them every step of the way. Empowerment, professionalism, and aloha are the core values at the heart of our team and the driving force behind our commitment to serve. EHFGC serves more than 25% of the CAMHD population, with 3 clinical service sections and 16 care coordinators deep, making us the largest FGC in the state.  

West Hawaiʻi Family Guidance Center – Kona Office 

The West Hawaiʻi Family Guidance Center is located with an office in Kona on the Big Island of Hawaiʻi. We provide services to our communities spanning from our Northeast community of Paʻauilo, to the islands most Northern tip community of Hawi, thru the Southwest of the island of Kona town, all the way through the far Southwest community of Ocean View. 

Kaiser Permanente 

Behavioral & Mental Health 

Kaiser Permanente offers critical mental health and addiction services and resources to its members, who do not need a referral to access these services at Kaiser Permanente. 

Call Monday through Friday, 8 a.m. to 5 p.m.: 

  • Neighbor islands: 1-888-945-7600 
  • Oʻahu: 808-432-7600 
  • For 24/7 advice, call: 1-833-833-3333 (TTY 711). 

Social Workers 

Kaiser Permanente social workers can help members with social health needs, such as food, transportation, housing, and connections to state and federal programs, including FEMA assistance, unemployment benefits, health insurance coverage, and Supplemental Nutrition Assistance Program (food stamps). For assistance, please call (808) 432-7100 ext. 5. 

All are welcome to join our Behavioral Health classes, including a series on Healing After Loss, at no cost for both members and non-members. Members also can get support for emotional wellness through on-demand self-care apps at no additional cost. Visit kp.org/selfcareapps to get started. 

Disaster Distress Helpline 

If you are experiencing anxiety, worry, sadness, anger, or other strong feelings of distress, call the federal government’s Disaster Distress Helpline (DDH) at 1-800-985-5990 for crisis counseling and support. 

Call or text 24/7/365; standard text messaging, data rates apply. Interpretation services are available in 100+ languages. If you are deaf or hard of hearing and American Sign Language is your primary or preferred language, use your videophone-enabled device to be connected with a DDH crisis worker fluent in ASL. 

Trauma Content & Messaging Resources in Response to Tropical Storm Lala  

In response to Tropical Storm Lala, the National Child Traumatic Stress Network has developed resources to help children, families, and communities navigate what they are seeing and hearing, acknowledge their feelings, and find ways to cope together. When supporting survivors, it is important to consider that some may be having additional difficulties coping due to reminders of previous storms. These resources include: 

Mobile Apps 

Resources from our Partners: 

Psychological First Aid 

The NCTSN also has resources for responders on Psychological First Aid (PFA; En Español). PFA is an early intervention to support children, adolescents, adults, and families impacted by these types of events. The PFA Wallet Card (En Español) provides a quick reminder of the core actions. The PFA online training (En Español) course is also available on the NCTSN Learning Center. PFA Handouts include: 

Hawaiʻi Department of Health

for tips on storm cleanup, when to seek medical care, post-storm health issues, mold, power outages and food safety, handling electric vehicle batteries after a flood, disease risks and prevention, mental health and resources

Hawaiʻi Department of Human Services

There is assistance for current SNAP recipients who experienced food loss due to household misfortune, such as extended power outages (over four hours or longer) or flooding across the state. SNAP replacement benefits allow eligible households to be reimbursed for food, purchased with SNAP benefits, that was destroyed. The replacement amount will be based on the value of food lost, not to exceed the total monthly SNAP benefit issued to the household.

Hawaiʻi Department of Commerce and Consumer Affairs

Consumers may contact the Hawaiʻi Insurance Division at 1 (844)-808-3222 ext. 4 or visit http://cca.hawaii.gov/ins for claim-filing tips, disaster recovery resources and assistance with insurance-related concerns.

File Insurance Claims

If your home, vehicle, or personal property has been damaged, contact your insurance company or agent right away to report the loss. Ask for your claim number and confirm any deadlines for filing or submitting documentation.

Document all damage by taking clear photos or videos. If it is safe to do so, keep damaged items until the insurance adjuster has seen them. You should also take reasonable steps to prevent further damage, such as placing tarps over roof leaks or boarding broken windows, but avoid making permanent repairs until your insurer has approved them.

Keep records of all expenses related to the damage, including temporary repairs, hotel stays, meals and other costs caused by the storm. Save receipts and write down what was damaged, when it occurred and what actions you took to protect your property.

When an insurance adjuster contacts you, be available for inspections and provide any requested documents. Review settlement offers carefully and ask questions if anything is unclear.