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Department of Defense
Human Resources Office
3949 Diamond Head Road
Honolulu, HI 96816-4495

Human Resources Office FAQ

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Q: When is open season for FEHB (Federal Employees Health Benefit)? A: FEHB open season is the 2nd Monday in November until the 2nd Monday is December. The 2017 Federal Benefits Open Season will be from 13 November 2017 to 11 December 2017 this year.
Q: What are open season changes to the new coverage of FEHB effective? A: The first pay period in January is the effective date of new FEHB coverage.
Q: How do I sign up for FEHB (health insurance)? A: Go to EBIS, create an account and login. Go to transactions and if you are eligible for FEHB coverage you can click the button to change your health insurance. For information on health insurance and how to choose the plan that’s right for you go to ABC-C to do some research.
Q: What can I enroll in as a temporary/indefinite/permanent federal technician?
Employee Benefits and Who Can Use Them:
Employee Benefit: Temporary Technicians Indefinite/Permanent Technicians
FEHB (Federal Employees Health Benefit) Yes, if appointed for 90 or more days Yes
FSA (Flexible Spending Account) Yes, only dependent care FSA allowed Yes
FLTCIP (Federal Long Term Care Insurance Program) Yes Yes
FEDVP (Federal Employees Dental and Vision Program) No Yes
FEGLI (Federal Employees Group Life Insurance) No Yes
TSP (Thrift Savings Plan) No Yes
Q: What is the different between Health Care FSA, Limited Expense FSA, and Dependent Care FSA? A: Health Care FSA is used to pay for qualified medical expenses not covered or reimbursed by your FEHB plan. Limited Expense FSA covers limited dental and vision care services and products that meets the IRS definition of medical care. Only employees that have a HSA-qualified high-deductible health plan (HDHP) and a Health Savings Account (HSA) can enroll. Dependent care FSA is used to pay for eligible child or adult dependent care expenses that are necessary to allow you or your spouse to work, but it does NOT pay for medical care for your dependents.
Q: How do I waive or change my FEGLI (Federal Employees Group Life Insurance)? A: Fill out an SF2817 life Insurance Election form stating that you would like NO life insurance coverage or that you are changing the amount of your life insurance, sign and date it. Turn it into HRO. Once HRO processes it, go to EBIS to see that your FEGLI was updated.
Q: What are the requirements to retire from the technician program? A: To retire as a federal technician you must meet age and service requirements. If you retire at age 55, you must have 30 years of service. To retire at age 60, you must have 20 years of service. To retire at age 62, you must have 5 years of service.
Q: How much leave do I earn? A: You earn leave once you have worked the initial 90 days as a full-time technician. Everyone earns sick leave at the rate of 4 hours per pay period. But for annual leave, how much leave you earn depends on how long you have been a technician. For those who have worked 1-3 years as a technician, you will earn 4 hours of annual leave per pay period. For those who have worked 3-15 years as a technician, you will earn 6 hours of annual leave per pay period. For those who have been working more than 15 years as a federal technician, you will earn 8 hours of annual leave per pay period.
Q: What is a Quality Step Increase (QSI) and how does it affect a within-grade increase (WGI)? A: If you are a technician in any GS grade level below step 10 of that grade who shows high quality performance you can be rewarded a QSI. The other requirements of a QSI include having a high rating in MyPerformance with no 0’s or 1’s, have demonstrated sustained performance of high quality, and have not received a QSI within the last 156 consecutive calendar weeks. If a technician is in step 4 or 7, then it will affect their WGI by having the technician have to wait the full waiting period for the new step increase. If the technician is not in step 4 or 7, the QSI will not affect the WGI.
Q: What is MyBiz and what can I use it for? A: MyBiz is a system that all active employees who have a DCPDS user account can access. It is used to view their HR information, personnel data, pay, leave and benefits, professional development, position information, MyPerformance performance appraisal, and current notification of personnel actions (SF50).
Q: When does a recently hired technician register in MyBiz? A: A new technician can register into MyBiz 2 weeks after their start date, this allows time for the system to process them in first.
Q: How do I get a copy of my employment verification? A: Go to MyBiz, login with your CAC. Under “Key Services” click “Request Employment Verification”, click to send either employment information or both employment and salary information. Enter an external organization or person’s email address and then click continue. Verify the information is correct on the next page, click “Acknowledge and Submit”. Then click “yes” on the next page and you are responsible for sending the external organization or person your password. The password will be sent to your email for the PDF document that was sent to their email.
Q: What is MyPerformance and when can a new hire start MyPerformance? A: MyPerformance is a performance appraisal system where you create, update, and view your performance plans in MyBiz. The appraisal periods are from 1 October to 31 March and 1 April to 30 March. A new hire can start MyPerformance, only if they are a permanent or indefinite technician new hire after serving 12 months (the probationary period) in the same position and then waiting 90 days for the appraisal period to begin. Example: A permanent technician was hired on 20 MAR 17, their probationary period would be until 20 MAR 18. During this time they can create a performance appraisal plan, but it cannot count towards their actual appraisal period. Then the technician would have to wait 90 days, which in this case would be until 19 JUN 18. Resulting in this technician’s appraisal period would the next appraisal period from 1 OCT 18 to 31 MAR 19.
Q: What is the SF 50 form used for? A: The SF 50 is the Notification of Personnel Action form, it is used to document appointments, verify benefits, and non-competitive status.
Q: What is the SF 52 form used for? A: The SF 52 is the form used to request changes to your personnel record. It can be used to change your name, address, promotion, resignation, Return to Duty from deployment, or other changes to your record.
Q: What is eOPF? A: eOPF is a filing system that has electronic folders online storing all your current and past SF50’s, SF52’s, and other documents from your whole federal career. In the case you don’t have access to eOPF you can go to the following site: click on “Accept” and on the next screen click on “Request your eOPF ID”.
Q: How do I get copies of my eOPF documents after I retire or separate as a federal technician? A: Prior to your separation, you should make copies of your eOPF documents and arrange with your HRO office to send copies of late documents not inputted into your eOPF to your mailing address or new federal agency that you are working for.
Q: What if HRO no longer has a copy of my eOPF and I cannot access eOPF since I am already separated or retired? A: You can get copies of most civilian and personnel medical records on file at NPRC (National Personnel Records Center), via written request signed and dated by mail or fax to: National Personnel Records Center, 1 Archives Drive St. Louis, MO 63138 or Fax: 314-801-9195 or for more information please visit their web site National Personnel Records Center (NPRC).
Q: How long does it take for a section to get a new employee after we have submitted a JVA for a technician position? A: The whole process can take up to 120 days for you to get your technician position filled. To see where in the process your JVA is currently at please go to: JVA Tracker- Technicians
Q: What is the different between temporary, indefinite, and permanent?
Types of Appointments:
Employment Period Tenure Group Separation
Temporary Less than 1 year 0 Anytime
Indefinite 1 to 4 years 3 After a 30 day notice
Permanent Dual-Status Title 32 1 year trial period, then convert to career status 2 (if in 1 year trial period) 1 (if converted to career status) Anytime
Permanent Non-Dual Status Title 5 3 year probation period then convert to career status 2 (if in 1 year trial period) 1 (if converted to career status) No right to appeal separation.


Please look over the current Technician Handbook – 2017 for more information.

Q: How do I resign or quit from my technician job? A: Submit a resignation letter to your supervisor stating the reason for leaving and effective date of resignation. Then your supervisor will submit a SF51 Request for Personnel Action (RPA) through DCPDS. HRO will receive the SF52 and process the resignation through DCPDS.
Q: How do I request a work schedule change? A: A work schedule change is needed if a technician is changing form a 5/4-9 to a 5-8’s schedule. If you are only changing your work hours, but staying on the same schedule then you do not need to turn in the Work Schedule Change Template to the Human Resources Office. Once we get it at HRO, we send the form to USPFO for processing in ATAAPS.
Q: What hours can I work as a technician? (HIARNG) A: You can work either the 5/4-9 work schedule or the 5-8’s work schedule. The 5/4-9 schedule is when your schedule is set up so that you work 8 hours on Monday, 9 hours Tuesday thru Friday and then the next week you have Monday off, then work 9 hours Tuesday thru Friday. With this schedule your stat time must be before 0900 and end time must be after 1500. The 5-8’s work schedule is when you work 8 hours on Monday thru Friday with your stat time before 0900 and end time after 1500.

Reference: 5-4-9-Work-Schedule dated 21 March 2002.


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HRO Phone Roster (as of 06 Dec 19)
Worker’s Comp (OWCP): 808-672-1238
Fax Line: 808-672-1225
Command Team
COL ELLISON, Pamela AGR 808-672-1254 [email protected] HRO
Mr. YIM, John Tech 808-672-1555 [email protected] Deputy HRO
HR Assistant

(Temp- CPT D’ATRI, Beth)

Tech 808-672-1234 [email protected] HR Assistant
AGR Team
MAJ KANOHOLANI, James AGR 808-672-1312 [email protected] AGR Manager
SMSgt GAINES, Shane AGR 808-672-1235 [email protected] Air AGR Program Mgr
MSG DONATO, Hazel AGR 808-844-6013 [email protected] Army AGR
SFC MANUEL, Minerva AGR 808-672-1314 [email protected] Army AGR
SSgt ARNOLD, Jenalyn AGR 808-672-1236 [email protected] Air AGR Assistant
Team of One(s)
Ms. BRYANT, Shirley Tech 808-672-1303 [email protected] SEEM
Mr. MASUNARI, Nathan – Deployed Tech 808-672-1316 [email protected] SEEM
Mr. MASAKI, Mel Tech 808-672-1245 [email protected] HRS (IS)
Ms. DIAS, Lisa Tech 808-672-1575 [email protected] Mgmt Analyst
Classification Team
Mr. TOKUNAGA, Jacob Tech 808-672-1230 [email protected] Classifier
TSgt HUTCHISON, Tiffany AGR 808-672-1226 [email protected] Classification Asst.
Benefits Team
CMSgt Costa Jr., Richard AGR 808-672-1888 [email protected] Benefits Supervisor
Ms. DE SILVA, Noelani Tech 808-672-1231 [email protected] Benefits Supervisor
SSgt SANCHEZ-ABELLA, Leanna Marie AGR 808-672-1232 [email protected] Benefits Section
Ms. IMANIL, Jasmine Tech 808-672-1244 [email protected] Benefits Section
Ms. D’AMATO, Jessica Tech 808-672-1229 [email protected] Worker’s Comp
Ms. QUIAMBAO, Charla Tech 808-672-1781 [email protected] Benefits Section
Ms. FUJIMOTO, Crystal Tech 808-672-1227 [email protected] Benefits Section
Staffing Team
Ms. SALVADOR, Anne Tech 808-672-1228 [email protected] Staffer
Ms. MOLINA, Gretchen Tech 808-672-1213 [email protected] Staffing Section
Ms. PASION, Charlene Tech 808-672-1224 [email protected] Staffing Section
TSgt CARAMONTE, Jacelyn AGR 808-672-1218 [email protected] Staffing Section
154th Wing HRO Liaison

TSgt MENDEZ, Marco

AGR 808-448-8236  ext. 71 [email protected] HRO Liaison